Submit a Support RequestThe channels for raising a J1600 technical issue — the on-machine QR code, the support portal, and your service partner.Find a Service PartnerHow to get connected with a local J1600 distributor, integrator, or service partner for demos, trials, purchase, and service.Support Response ProcessWhat happens after you submit a J1600 support request — remote diagnosis, partner involvement, on-site visits, and loan robots during long repairs.Emergency Contact GuidanceHow to stop a J1600 immediately using its emergency controls, and how to report an urgent issue afterwards.