Partner Types
The Mobile Robot Company's channel is built from three partner profiles: distributors, integrators, and service partners. Qualified organizations of all three kinds can apply, country by country, to join the global network.
Three profiles, one program
Rather than running separate tracks, the program applies one set of expectations to every partner. Whether an organization primarily resells material-handling equipment, integrates automation into customer processes, or services fleets in the field, it participates in the same customer journey: demonstration, trial, purchase, and after-sales service.
The relationship is non-exclusive at partner level, so multiple partners can operate in the same market. Protection comes from customer registration rather than territory — see Roles and Responsibilities.
What every partner does
All partners are expected to:
- maintain at least one physical experience center where customers can try the J1600 hands-on;
- keep product in stock for immediate fulfillment;
- offer the full range of products and services, including paid trials and after-sales contracts;
- employ field-service technicians with current product training;
- appoint an internal product Champion as the resident expert and main contact;
- take part in proactive, recurring business planning with the company.
The full list is on Requirements.
A complementary core business
The program looks for organizations whose primary business naturally complements the robots — for example manual fork-truck businesses or automated-material-handling businesses. The J1600 is a dual-mode vehicle that behaves like a conventional electric pallet jack in manual mode, so companies that already sell, integrate, or service material-handling equipment can fold it into their existing offering, sales motion, and service organization. See Dual Mode.
Applying
Applications are handled by country, and the network is actively expanding. Read Who We Are Looking For and follow the Application Process, or contact the partner team directly.