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Handling Exceptions and Irregular Loads

Warehouses are messy, dynamic, and unpredictable. The J1600 is designed around that fact: instead of treating every irregularity as a system error, it keeps a person in the loop who handles exceptions in seconds. This page lists the situations where the human half of dual mode does its best work.

The exception list​

  1. Damaged pallets. A broken bottom board or protruding nail is spotted before it becomes a safety hazard or a jam.
  2. Unstable loads. A top-heavy, leaning, or poorly stacked load gets a judgment call before lifting — and manual handling if needed. See Sensitive or Unstable Loads.
  3. Plastic-wrap snags. A loose shrink-wrap tail is seen and tucked away before it catches a rack or doorframe.
  4. Misplaced pallets. A pallet that is not exactly where the system expects is found by looking around — not reported as an error and abandoned.
  5. Damaged goods. Leaks and crushed corners are caught before delivery to a customer or a production line.
  6. Steep dock plates. Bumps, slopes, and trailer misalignment are manual work: automatic-mode gradeability is 0%, while manual mode handles up to 5% unloaded and 3% at full load. See Inbound Receiving.
  7. Crowded floors. An overflowing or cluttered area is crossed by improvising a safe route manually. See Operation in Crowded Environments.
  8. Urgent reprioritization. When a production line is starving, the operator redirects immediately — no queue, no ticket. See Production Supply.
  9. Route and layout changes. A new point is taught by driving there and tapping Save location — see Temporary Location Setup.
  10. Avoiding automation overhead. Exceptions are the reason full automation gets expensive; handling them manually is what keeps the J1600 simple. The design targets up to 80% of the repetitive-transport gain without the integration burden.

These are the company's design arguments — advocacy examples rather than comparative test results — and they explain the division of work in human-in-the-loop automation.

How takeover actually works​

Exception handling relies on the handover being effortless in both directions:

Irregular loads within the rules​

Irregular is fine; incompatible is not. Whatever the exception, loads must stay within the hard limits: 1,600 kg maximum payload, open-base carrier within 1,250 × 1,250 mm including overhang, load height up to 1,700 mm. Carriers outside the envelope are not a judgment call — see Open Cages and Alternative Load Carriers.